Jobs

POSITION: HEAD RISK MANAGEMENT

REPORTING TO: MANAGING DIRECTOR

Purpose of position:

Responsible for identifying and managing inherent and residual risks facing the Bank. The Head Risk Management is therefore expected to establish, manage and monitor a disciplined, comprehensive and integrated approach to identifying, measuring, controlling and reporting the Credit, Market, Liquidity and Operational risks faced by the Bank.

Key Responsibilities:

Establish risk management policies & procedures and in liaison with the audit department; establish an effective system of controls that promote efficient operations.
Monitor and evaluate compliance with the risk management framework of the bank, reviewing the risk management model and generating periodic reports in line with risk management policy and procedures.
Ensure the daily market risk, credit risk; legal risk, compliance risk and operational risk are within acceptable levels to the board, management and the regulator.
Review, identify and quantify the various operational risks of the bank and highlight ownership of existing risk exposure in line with the Risk policy.
Educate both existing and new banking staff about all aspects of operational risk pertaining to their specific roles in line with HR policy and Operational Risk policy.
Monitor and evaluate the tests performed on the bank’s business continuity management preparedness including IT disaster recovery plans.
Enforce the anti-money laundering policy and ensure time lodgment of all suspicious transactions to Bank of Uganda as per requirements.
Implement the Risk Assurance Plan as scheduled providing quality, reliable risk assurance feedback to management and the Board Risk Management committee.
Carry out Risk assessments and UAT (User Acceptance Tests) on all new bank products/services prior to being approved by management.
Manage, assess, co-ordinate & ensure the Bank complies with the regulatory requirements so as to avoid violations or non conformance with, laws,rules,regulations,prescribed practice, or ethical standards.
Develop and manage mechanisms which will ensure adherence to principles of good corporate governance and ethics. These to include the establishment and adherence to Board and Directors’ Charters, Board and Sub-board composition, Board of Directors’ Performance Evaluation, Meetings and Minutes.
Provide reports (MI) on a regular basis, and as directed or requested, Keep the Board Risk Management Committee and Senior Management informed of the operations and progress in the Enterprise wide Risk Management Unit.

Ensure proper reporting of violations or potential violations to relevant authorized enforcement agencies as appropriate or required to prevent further penalties/fines.
Formulate and annually review the Enterprise wide Risk Management , Procedures, Templates, Job Descriptions & Objectives to make sure they are in tandem with the changing operational environment.
Co-ordinate with Internal & External Audit/Examination functions & the relevant departments to prevent/investigate areas that show signs of current or future non-compliance/weaknesses to both internal & external regulations.
Liaison unit of the Bank with Bank of Uganda officials and other Regulatory Bodies as may be advised.

Desired knowledge, skills and abilities set:

Minimum of a Bachelor’s degree in Economics, Commerce or Business Administration or any other related field

A minimum of 7 years’ experience in Banking (Risk Management) with at least 5 years in middle management.

Ability to think strategically
Good communication, Interpersonal and Analytical skills.
Strategic and Project Planning skills
Extensive knowledge of Risk Management practices
Extensive experience in Leadership and People Management
Balance sheet management and treasury skills
Strategic awareness and excellent problem solving and decision making skills

All interested candidates should send their application including cover letter, CV and academic documents to the Head of Human Resources, Guaranty Trust Bank Uganda by hand delivery or email to jobsug@gtbank.com by 26^th January 2025

POSITION: HEAD INTERNAL CONTROL

REPORTING TO: MANAGING DIRECTOR

Purpose of position:

Responsible for Internal Control function procedures to ensure sufficient risk management and efficiency, adherence to policies and procedures and provide adequate tools and guidance to check fraud and other irregularities.

Key Responsibilities:

Create Internal Control functional procedures to ensure sufficient risk-management and efficiency

Institute value-adding and cost-efficient controls across all business units

Engender an effective control environment and control culture

Responsible for implementing, directing and overseeing controls activities and compliance programs.

Evaluate adequacy and effectiveness of internal control systems and initiate process reviews

Manage, administer and coordinate available resources to achieve efficient/effective control and archival processes

Improve the control culture and environment e.g. through regular sensitization and training of staff

Assess the adequacy and extent of programs designed to safeguard organization assets.

Provide value added service (management reports, training) to internal customer and stakeholders.

Develop internal control review checklists based on local requirements, periodic returns and co-ordination with Operational Risk co-ordinators

Implement internal and external audit recommendations together with any issues raised by external regulators.

Desired knowledge, skills and abilities set:

Minimum of a Bachelor’s degree in Economics, Commerce or Business Administration or any other related field

A minimum of 7 years’ experience in Banking (Control Functions) with at least 5 years at middle management level.

Good understanding of the bank’s standard operating procedures, relevant laws, regulatory standards & policies
Strong investigative skills
Knowledge of Computer Assisted Auditing Tools
Strong communication and interpersonal skills, as well as a proactive approach when working with others
Analytical skills

POSITION: Manager SME

Reporting to: Head SME

Location: Head Office

Purpose of position:

Develop and maintain a portfolio of important revenue generating client relationships within the defined affluent market segment, ensuring they are served exceptionally and to see to the achievement of the overall department goals and business results.

Key Result Areas:

1. Market Strategy

Ensure highest standards of service delivery
Building long-term relationships
Develop strategies to constantly grow the business
Generate leads for new business opportunities
Timely and effective resolution of customer issues and queries
Monitoring of key personnel in various teams to ensure customer satisfaction consistent growth on balance sheet and income statement and growth of customer base.
Ensure a highly motivated and well trained work force.

2. People Management:

Identify strengths and development areas within the staff and ensure that the relevant coaching/training is undertaken. Develop a pipeline of talent to ensure continued business development in the Bank.
Effectively delegate authority and responsibility in line with business objectives to ensure the empowerment, motivation and effectiveness of all immediate subordinates
Monitor and manage the performance and development of management and team leaders within the area. This includes conducting mid-year and annual performance appraisals as well as moderating all appraisals for the area
Foster an entrepreneurial approach to the business by way of example.
Develop and maintain an open communication channel with immediate subordinates and support staff to foster teamwork and facilitate the change process.
Drive the Talent Management in conjunction with area human resources.
Coach for business performance within the area team.
Foster and provide employment equity with specific attention to attaining affirmative action policies of the bank.
Support and drive training interventions to address performance/development gaps.

3. Risk Management:

Ensure compliance to the Bank’s policies, systems and procedures in the region.
Ensure NPL should not exceed 3% of total loan portfolio.

Problem Solving and Decision Making:

Approval of credit facilities and excesses within limit.
Continued un-interrupted service and support to all levels of departments within the organization.
Provision of day-to-day tools and equipment for continuous business requirements.
Product development and testing as per parameters defined and mutually agreed amongst the various business segments.
Management and co-ordination of the administrative function of business banking.
Development and training of employees within the control for provision of improved and efficient services.
Development and implementation of improved and more efficient processes.

Education Requirement, Skills and Experiences Required:

Have a Bachelor’s degree from an accredited institution.
At least 7 years in banking, 4 of which must be in senior relationship management position
Skills in Business strategy development & implementation
Seasoned relationship management and financial analysis skills.
Ability to guide and develop the team
Have sound experience in regional management.

All interested candidates should send their cover letter, CV and academic documents to jobsug@gtbank.com by 17^th January 2025

POSITION: HEAD, CREDIT ADMINISTRATION

REPORTING TO: MANAGING DIRECTOR

Purpose of position:

Reporting to the Managing Director, the job holder is directly responsible for policies, processes & the quality of the bank credit portfolio & compliance thereof with internal & regulatory requirements.

Key Responsibilities:

Manage & supervise Credit Administration, Security and Documentation divisions under the Credit risk function.
Supervise the CRB and Monitoring division under the monitoring function.
Review credit facility applications for new facilities, renewals, excess requests, early draw-downs, risk grading and pricing matrix for approval at the relevant approval committees of the Bank.
Attend Management and Board Credit Committee meetings for making decisions on the bank’s portfolio’s annual reviews, new facilities as well as reviewing the quality of the bank’s Credit Portfolio and recommend/implement relevant strategic changes as agreed through Credit Policy Directives.
Co-ordinate with external lawyers and Bailiffs to ensure loan recoveries.
Directly responsible for co-ordination and the completion of periodic Credit risk MIS reports to Group and Bank of Uganda
Review annually, the bank’s Credit Risk Management policies, procedures, Standard Security documents and recommend/ implement changes where appropriate, after agreements with the Head of Risk, Legal and the Management Credit Committee
Supporting all credit back office and administrative functions of the Credit Administration Unit.
Critical risk monitoring for compliance with all statutory requirements and monitor the entire business portfolio.

Desired knowledge, skills and abilities set:

A minimum of a Business related Bachelor’s degree. An additional professional and or academic qualification in Banking, Accounting or Finance will be an added advantage.
A minimum of 7 years’ experience in credit management with at least 5 years in middle management.
Team player inter-personal and customer service skills
Excellent leadership and administrative skills
Ability to work under pressure

POSITION: HEAD TECHNOLOGY GROUP

REPORTING TO: EXECUTIVE DIRECTOR

Purpose of position:

The job holder will be responsible for Planning and leading the implementation of IT solutions and systems in compliance with GTBank’s Policies, Procedures and best practices while ensuring Compliance to Regulatory requirements and best practices.

Key Responsibilities:

Direct and manage all teams of Technology Group and the staff of the department, planning and organizing their activities, setting targets, monitoring performance and giving support, instruction and advice;
Design and implement strategic information technology plans and budgets for cost-effective procurement, utilization and maintenance of computer software and hardware;

Formulate, manage and monitor IT Disaster Recovery and Security Policies and Procedures.
Management of Vendors; Negotiate service level agreements and monitor the performance of vendors and suppliers to ensure the service level agreements are met,
Monitor leases and contracts and ensure compliance with terms and proper licensing for all hardware and software components is done.
Ensure Compliance to Internal Controls, Policies and procedures; regulatory requirements and industries’ best practices.

Planning the future objectives of the department and ensuring these are in accordance with the corporate objectives of the Bank;
Prepare and maintain the risk assessment matrix associated with technologies implemented at Bank;
Oversee the areas of information security, business continuity planning, audit, insurance and compliance;
Implement and enforce effective internal IT controls;
Using IT governance best practices, manage configuration & release;
Manage IT procurements in collaboration with Bank procurement department and in accordance with Bank procurement rules and regulations;
Perform any other duties as may be directed by the Executive Director.

Desired knowledge, skills and abilities set:

Minimum of a bachelor’s degree in Computer Science, Information Technology Software Engineering or any other related field.

A minimum of 7 years’ experience in Information Technology with at least 5 years in middle management.

CCNA, MCSE, MCSA and CLA are added advantages

Thorough knowledge of database management systems technologies especially Sybase, Microsoft SQL Server or Oracle
Thorough knowledge of and experience in writing scripts using Transact-SQL
Knowledge of and experience in software development methodologies and languages especially .NET or JAVA
Experience in managing multiple RDBMS on large systems
Strong project management, problem solving, reporting and analytical skills
Ability to think strategically
Good communication, interpersonal, Analytical and Leadership skills
Strategic and Project Planning skills

POSITION: BRANCH HEAD OF OPERATIONS

REPORTING TO: GROUP HEAD OF OPERATIONS

Purpose of position:

Reporting to the Group Head of Operations, responsible for overall management, supervision and control of operational activities within the branch, ensuring that customer expectations are fulfilled without any exposure to the bank. Continuously monitor performance standards, ensure seamless Operations and Customer Service including review of processes, controls and policies to optimise efficiency.

Key Responsibilities:

Responsible for the implementation of bank Service strategy at branch level.
Coordinate the activities of the front and back office to ensure effective service to both internal & external clients.
Manage risks and internal controls affecting the branch and ensure that the necessary steps are taken to measure, monitor and control these risks.

Manage customer service levels in the branch and ensure they are up to bank standards
Maximize bank fees and deposits in line with bank strategy
Undertake branch staff development and management
Oversee branch administrative activities
Implement Audit recommendation.

Desired knowledge, skills and abilities set:

University degree in Business Administration, Finance, Commerce or any other related field.
A minimum of 5 years’ experience in banking operations – 2 of which should be in a supervisory position
Good communication and negotiation skills
Leadership and management skills
Excellent problem solving, analytical, attention to detail, decision-making, and team working skills.

POSITION: TEAM LEADER AGENT BANKING

REPORTING TO: MANAGING DIRECTOR

Purpose of position:

Responsible for driving E-Business products sales, usage and profitability while ensuring compliance with the regulatory guidelines.

Key Responsibilities:

Create and implement strategies to drive the Bank’s digital Banking budget.
Develop and oversee the execution of a robust on-boarding and scale up process for GTBank’s Digital Products (Agent Banking, Mobile Banking, etc.) in compliance with set out regulatory guidelines.
Monitor and take action to improve Digital financial services banking operational efficiency and effectiveness, and support functions to resolve issues, reviewing procedures, and automating processes to improve efficiency.
Build capacity, manage and coach team members.
Prepare and submit management and regulatory reports on all aspects of Digital Financial Supervision and support.
Ensure all electronic banking products, channels and solutions deployed are profitable.

Desired knowledge, skills and abilities set:

University degree in Business Administration, Finance, Commerce or any other related field.
A minimum of 3 years’ experience in Digital Banking.
Good communication, marketing and negotiation skills
Leadership and management skills
Excellent problem solving, analytical, attention to detail, decision-making, and team leading skills.

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